Cancellation and refunds

Last updated 17 October 2026

You can cancel HUBBUB at any time, online, in a few clicks. Here's exactly what happens and when you can get your money back.

How to cancel

Go to Account > Plan and billing and choose Cancel plan. You don't need to email us or give a reason. We'll confirm by email straight away.

During your free trial

Cancel any time in the 7-day trial and you won't be charged anything.

After you've paid

• Within 14 days of your first payment: cancel and ask for a refund, and we'll refund that payment in full.
• Within 14 days of an annual renewal: cancel and ask for a refund, and we'll refund that renewal payment in full.
• Monthly renewals: if you cancel, you keep full access until the end of the month you've paid for, and you won't be charged again. We don't refund part-months.
• At any other time: your plan ends at the end of the period you've paid for, and you won't be charged again.

To ask for a refund, email hello@hubbub-music.com from your account's email address. Refunds go back to the card you paid with within 14 days of your request.

What happens to your scores

Cancelling never deletes your work. When your plan ends, your account becomes read-only: you can still sign in, view, export and download every score. Restart your plan whenever you like to carry on editing.

Reminders we'll send you

• When your trial starts, and again before it ends, with the date and amount of your first payment.
• Before an annual plan renews.
• If a payment fails, so you can update your card.

Your statutory rights as a consumer are not affected by anything on this page.